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Need anything?

The WIDAR team is happy to support and answer all the questions that you may have with regards to our app or anything 3D related.

Encountered any problems while using our app? 

  • How does the 3D scan work?
    Our software uses photos or LIDAR technology to generate a 3D scan of your objects.
  • Is WIDAR free?
    Yes, but we also have a Pro version with more features! Check our pricing page to know more.
  • How many pictures do I need to take to have a good scan?
    We recommend 60 pictures from all angles for a good scan but you can take as many as 200 photos for each scan!
  • My scan doesn't look good, what can I do to improve it?
    Please refer to the Scan tutorial We also have a detailed tutorial about Photo Scan. Press the “?” button on the Photo Scan screen.
  • I want to delete my account.
    We are sorry to hear you want to delete your account. To do that you just need to go to your profile > Settings (top right) > Scroll down to the bottom > click "Withdrawal"

Frequently Asked Questions

Any unanswered questions?

Please fill out this form and our team will be in touch in the next business day. 
 

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